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Stoll Medical Group - Allergy, Asthma & Immunology

Frequently Asked Questions

We know you've got questions, so this is the place to get those answered. Here you'll find information on office visits, payment, and insurance information. If there is anything that needs clarity, please feel free to give our office a call at 267-273-1196. Thank you!

All You Need to Know

  • How do we contact the doctor after hours?

    We have a physician on call 24 hours a day, please call our office. This is for emergency purposes only. Refill of medications and referrals will not get handled after hours.

    IN THE EVENT OF A LIFE THREATENING EMERGENCY, CALL 911.

  • What days are you open?

    Our office is open Monday through Friday. Please call the office to confirm the provider's office hours.

  • Are you accepting new patients?

    Yes, we always welcome new patients to our practice! Please see the list of insurance we accept under the "Office Info - Insurances" Menu tab. If you or your child are new to the practice, please note that we need all prior records sent to our office before your appointment. This gives our doctors adequate time to prepare for your appointment. Thank you and welcome aboard!
  • How do I obtain a prescription refill?

    Please call our office and follow the prompts for our prescription refill line. Prescription refills are filled Monday - Friday during business hours. Please allow 1-2 business days for any refill requests.
  • How do I make an appointment?

    To make an appointment please call our office at 267-273-1196. We ask that you arrive at our office 10-15 minutes prior to your scheduled appointment time. This will allow you to complete any necessary paperwork and to update any demographic and insurance changes. If you must cancel and appointment, please notify us as soon as possible so we can offer that time to someone else.

    Emergencies arise. We will advise you if there is going to be a delay in seeing you. If you schedule won't allow you to wait, we will be happy to reschedule your appointment. We do appreciate your patience and cooperation during our busy times and we will make every effort to keep your wait time to a minimum
  • Do you accept my health insurance plan?

    Please refer to our Insurance page to review a list of accepted insurance providers.

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